These Terms & Conditions (“Terms”) govern the use of the website halloween-files.com and all purchases made through it.
By accessing our website or placing an order, you (“the customer”, “you”) agree to be bound by these Terms.
The website is operated by Halloween Files, located at 5 Rue Nouvelle, 94130 Nogent-sur-Marne, France.
For any questions, please contact us at contact@halloween-files.com.
1.Products and Availability
We offer both physical and digital/downloadable products.
All products are described and presented as accurately as possible. However, slight variations in color, design, or packaging may occur.
We reserve the right to modify or discontinue any product at any time without prior notice.
2. Prices and Payments
All prices are displayed in dollars ($) and include applicable taxes unless stated otherwise.
Payment must be completed at the time of purchase using one of the available payment methods.
We reserve the right to refuse or cancel any order in case of payment issues, suspected fraud, or incorrect pricing.
3. Shipping and Delivery (Physical Products)
Orders for physical products are processed and shipped to the address provided by the customer.
Delivery times may vary depending on the destination and shipping method.
We are not responsible for delays or issues caused by the postal service or customs authorities.
Customers are responsible for providing accurate delivery information. Incorrect addresses may result in delivery failures for which we cannot be held liable.
4. Digital Products and Downloads
Digital products (such as printable games, files, or downloads) are delivered electronically via email or download link.
Once the download or access link is provided, the purchase is final and non-refundable, except in the case of a technical error or incorrect file sent.
By purchasing a digital product, you expressly agree to waive your right of withdrawal once the download begins.
5. Returns and Refunds
Our return and refund process is detailed in our Return & Refund Policy.
Please refer to that page for information about how to request a return or refund.
6. Intellectual Property
All content on halloween-files.com (including images, text, videos, graphics, and downloadable materials) is the exclusive property of Halloween Files and is protected by copyright and intellectual property laws.
You may not copy, reproduce, modify, or distribute any content from our site without our prior written consent.
7. Liability
Halloween Files cannot be held responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.
Our total liability for any claim shall not exceed the total amount paid by the customer for the specific order concerned.
8. Personal Data
The collection and use of personal data are governed by our Privacy Policy.
By using our website, you consent to the processing of your information as described in that policy.
9. Governing Law
These Terms & Conditions are governed by the laws of France.
In the event of a dispute, both parties agree to seek an amicable resolution before taking legal action.
If no agreement can be reached, disputes will be submitted to the competent courts of Paris, France.
10. Contact
For any questions or concerns regarding these Terms & Conditions, please contact us at:
contact@halloween-files.com
Halloween Files, 5 Rue Nouvelle, 94130 Nogent-sur-Marne, France
